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Using Shared Decision Making to Build Trust and Improve Communication

Cardi-OH

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Capsule 9

 

Summary

Patient-centered communication models that emphasize listening and empathy help to build trust, increase compliance, and decrease patient anxiety. Learn about the SHARE Approach for shared decision making that includes examining and comparing the benefits and risks of each treatment option through meaningful dialogue about what matters most to the patient.

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© 2020 Cardi-OH

 

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